Uploading Photos and Videos

Learn how to upload your media files to PixelPort galleries quickly and efficiently.

Supported File Types

Photos

• JPEG/JPG: Most common format
• PNG: For images with transparency
• HEIC: iPhone native format (auto-converted)
• WebP: Modern web format

Videos

• MP4: Recommended format
• MOV: QuickTime format
• WebM: Web-optimized video

File Size Limits

• Photos: Up to 50MB per image
• Videos: Up to 500MB per video
• Batch uploads: No limit on number of files

How to Upload

Drag and Drop

1. Open your gallery

2. Drag files from your computer onto the upload zone

3. Wait for uploads to complete

Click to Browse

1. Click the upload area

2. Select files from your file browser

3. Click Open to start uploading

Keyboard Shortcut

Press Cmd+U (Mac) or Ctrl+U (Windows) to open the file picker.

Upload Progress

• Watch the progress bar for each file
• Uploads continue in the background
• You can add more files while uploading
• Close the browser and uploads will pause (resume when you return)

Best Practices

• Batch similar files: Upload photos from the same shoot together
• Check file names: Rename files before uploading for better organization
• Upload originals: We optimize automatically, no need to resize first
• Stable connection: Use a reliable internet connection for large uploads

Troubleshooting

Upload Failed

• Check your internet connection
• Verify file size is within limits
• Try uploading fewer files at once

Slow Uploads

• Close other bandwidth-heavy applications
• Upload during off-peak hours
• Consider a wired connection instead of WiFi

Need help? Contact Support if uploads aren't working.