Billing and Invoices

Manage your subscription payments and access invoices.

Payment Methods

Accepted Cards

• Visa
• Mastercard
• American Express
• Discover

Updating Payment Method

1. Go to Settings > Billing

2. Click Update Payment Method

3. Enter new card details

4. Click Save

Viewing Invoices

Access Invoice History

1. Go to Settings > Billing

2. Click Invoice History

3. View or download any invoice

Invoice Details

• Invoice date
• Plan and period
• Amount charged
• Payment method used

Billing Cycle

Monthly Plans

• Billed on the same date each month
• Charges on your signup date

Annual Plans

• Billed once per year
• Renewal date shown in settings

Failed Payments

If a payment fails:

1. We'll notify you by email

2. You have 7 days to update payment

3. Service continues during grace period

4. After grace period, account is paused

Refunds

Eligible Refunds

• Within 14 days of initial purchase
• Accidental duplicate charges
• Service issues on our end

Request Process

Contact support@pixelport.co with your request.

Tip: Enable email notifications to stay informed about upcoming charges and payment issues.